The Silver Line


The Silver Line Head Office
19-23 Featherstone Street
London EC1Y 8SL
United Kingdom
51° 31' 28.1028" N, 0° 5' 18.5892" W

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week. The helpline number is 0800 4 70 80 90.

The Silver Line also offer telephone and letter friendship schemes where they match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area.

The specially-trained helpline team:

  • Offer information, friendship and advice.
  • Link callers to local groups and services.
  • Offer regular friendship calls.
  • Protect and support older people who are suffering abuse and neglect

They have no strict age limits but most people we speak to are over 65. 

Email: [email protected]